TELUS International Europe recognized as “Strategic Investor” at Plovdiv 2020 Forum
September 3, 2015
By Desislava Rangelova
TELUS International Europe, a leading outsourcing company, won the “Strategic Investor” award today at the Plovdiv 2020 Forum. Organized by the Plovdiv Municipality and the media outlets TRUD and 24 chasa, the theme of the Forum is “what should be done to develop industry, cultural tourism and investment”. Mayor of Plovdiv Ivan Totev opened the event and senior government officials Mr. Tomislav Donchev, Deputy Prime Minister on European Funds and Economic Policy, Mrs Nikolina Angelkova, Minister of Tourism, and Mr. Bozhidar Lukarski, Minister of Economy, took part.
TELUS International Europe’s partnership with the Municipality of Plovdiv is an excellent example of effective cooperation between business and government. Plovdiv has become very attractive place for investment, thanks to the efforts of the local government.
TELUS International Europe is one of the biggest investors in Plovdiv and a major labor market driver. The Plovdiv office was established in 2009 with 30 team members and has grown to almost 200. The TELUS International Europe team in Plovdiv is expected to increase to 500 people by the end of 2016.
TELUS International Europe is determined to continue its growth in the region, as well as to supporting the community where its team members live, work and serve. In June, the company held the TELUS Days of Giving, its biggest corporate social responsibility initiative, in Plovdiv for the first time. The company invested almost 30 000 Bulgarian levs and the efforts of 150 volunteers to refurbish the Children’s house, part of the Social Service Complex for Children and Families. The leading outsourcing company improved the environment and conditions in which children live.
About TELUS International Europe
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has almost 2,000 team members across five delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 30+ languages. TELUS International Europe is a proud member of the TELUS International family.
TELUS International is a global business process outsourcing company with more than 16,000 employees around the world, including in Canada, the United States, Europe, Latin America, and the Philippines. With over 175 million customer interactions supported annually via voice, email, chat and social media, across the telecommunications, utilities, high tech, gaming, finance, retail, e-commerce, travel and logistics, and health care industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. As the global arm of TELUS, TELUS International is backed by a leading national telecommunications company in Canada, with CAD$12.3 billion (€8.23 billion) of annual revenue and 13.9 million customer connections. For more information, please visit www.telusinternational-europe.com.
For more information:
+359 879 989 769
Desislava Rangelova is a Brand, CSR and PR Manager at TELUS International Europe
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