TELUS International Europe Romania is among the “Most Loved Employers” in the BPO sector - TELUS International Europe

We use cookies to ensure you get the best experience on our website. By continuing to browse our site you are agreeing to our use of cookies. Read more

  • TELUS International Europe Romania is among the “Most Loved Employers” in the BPO sector

    February 19, 2016

    By Luisa Grigore

    top employerThe results from the “Most Loved Employers” study were released last week and we are thrilled with the results. Conducted in Romania by the Inspire Group and Mercury Research, the study surveyed more than 3,000 citizens on their perceptions of 170 companies across 16 industries. The results of the study serve as a true benchmark for the attractiveness of employers in the country’s labor market.

    As a company who is fully committed to maintaining high employee engagement scores, we are pleased to be represented in the survey. Through external evaluation, we can determine how to get even better as an employer of choice.

    Here is what the study revealed about us:

    In the BPO sector “employer attractiveness” category, TELUS International ranked number 5, surpassing many of our competitors including Webhelp, Stefanini, WNS and CGS. In the “awareness” category, we ranked ninth, following closely behind top performers Vodafone Shared Services and Oracle. Overall, TELUS International Europe Romania ranked 21 out of 170 companies as “most attractive employer”, outperforming big players including OMV Petrom, Tarom, Accenture Romania and Avangate.

    We have a number of programs and initiatives in place that reflect our commitment to the happiness and well-being of our team members, starting with our new office location. Last year we moved to a state of the art facility in the AFI Park, Bucharest’s newest and most advanced Class A Business Park. The decision was made with input from our team members and the workspaces have become known for their cool, friendly and inspiring design.

    As our team members say, it’s our caring culture that not only defines who we are, but is also the reason why people want to be a part of the TELUS family. There is no better example of this than our annual TELUS Days of Giving. This highly anticipated event gives team members the opportunity to make a meaningful difference in their own communities through volunteer work. We also have a growing list of benefits and a number of great learning and development programs to help in career advancement. These, among other things, contributed to our high employee engagement scores (16% above the European industry average) and helped to solidify our position as one of Romania’s “Most Loved Employers.”

    The “Most Loved Employers” study also revealed that in the Romanian BPO market, 1/3 of the people who knew about TELUS International Europe indicated that they would be happy to work here! Are you among those people? Then, check out our open positions!

    Luisa-eLuisa Grigore is a CSR and Business Events Manager




Did you know?

In addition to our Six Sigma focus, our commitment to best practices includes ITIL V3 compliance and ISO 20000:2011 certification.

Working at TELUS

If you’re looking for a great career and a place to shine, join the TELUS International family. We’re a different kind of BPO and it shows. See for yourself.

Find a great job now

Team member quote

“Most of our games service reps are Gen Y – which means we focus on keeping them engaged with our unique, fun, democratic culture. We have to think and act like a games company – or our best talent would leave.”

TELUS International operations team member