Sneak peek 2: Welcome to TELUS International Europe in Bucharest! - TELUS International Europe

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  • Sneak peek 2: Welcome to TELUS International Europe in Bucharest!

    June 24, 2015

    By Andreea Nicolescu

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    Congrats to our team members!

    It is a fact! Our team in Bucharest moved to a brand new location! Cool, friendly, convenient, innovative, all in one, our new office is located in the AFI Park, Bucharest’s newest and most advanced Class A Business Park. The building is fully integrated into “AFI Palace Cotroceni”, the biggest and leading shopping mall in Romania and among the biggest shopping malls in the Central Eastern European region.

    As the change in location is of great importance for our team we decided to share with you some more sneak peek photos (at the end of the post) and some comments from each of the parties involved in the moving of our offices. Check out what AFI’s CEO for Europe, our management team and experts say about AFI Park, corporate culture and Bucharest as rising in attractiveness BPO destination.

    State of the art offices

    “We are very happy to welcome a multinational company such as TELUS International in AFI Park. The signing of this lease agreement demonstrates the intention of a large BPO to invest in upgrading their office spaces for the benefit of their employees, while taking under consideration the possibility of future expansion within the Park. Today, in order to attract the most valuable employees, companies focus on securing an excellent office location, easily accessible by metro, tram and private cars and surrounded by services and amenities, such as AFI Park, which is served by AFI Palace Cotroceni shopping mall. In addition, due to its superior technical specifications, which correspond to the needs of multinational companies, AFI Park continues to grow as the major IT&C HUB in Bucharest,” said David Hay, CEO, AFI Europe Romania.

    Matching corporate culture with the work environment

    “At TELUS International, our caring culture and our commitment to putting customers first helps us enable customer experience innovation. The AFI Park, with state of the art offices in the proximity of the largest mall in Romania, provides a convenient business environment. Offices in AFI Park not only fit our unique culture, it will also help us maintain high team member engagement, differentiating us in the Romanian market as an employer who provides the best work environment and as a top BPO provider with a world class delivery hub,” said Yann Bidan, Country Manager, TELUS International Romania.

    Bucharest – “the place to be”

    “TELUS decision to expand its operations into AFI Park represents not only proof of the high quality of the project, but also a massive vote of confidence for the increasing attractiveness of our local market as “the place to be” for large BPOs across the Globe. Romania ranks among the top favorite outsourcing & offshoring destinations in the CEE; Bucharest, specifically, has been rapidly expanding its O&O occupier base between 2010 and 2013. However, such a positive evolution could not have taken place without the efforts of well-reputed developers, such as AFI Europe, to build a consistent, high-quality, class A office stock”, stated George Didoiu, Senior Associate within the Office Agency of Colliers International, the consultant who mediated the lease on behalf of TELUS International Europe.

    Take another speak peek at our new offices!We hope to see you in person soon at our office in AFI Park, Bucharest!

    You can also check our Pinterest page to get a feel of the great atmosphere at our offices in AFI Park!

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    Andreea Nicolescu is HR Communication & Employer Branding Specialist at TELUS International Europe in Romania.

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Team member quote

"Our move to TELUS International was carefully looked after by the Transitions Team. We felt confident that all aspects of our Care Operations were taken into consideration. TELUS has been offering great service since we launched and will be instrumental as we grow our business."

TELUS International client
Sr. Operations Manager
Mobility provider