Work at TELUS International

Customer Support with SWEDISH / NORWEGIAN / FINNISH

Bucharest, Romania

Job description

Your responsibilities:

  • taking calls and writing emails, interacting with native customers
  • identifying customer needs, assisting with their inquiries, and providing the highest quality of service in meeting their needs
  • developing and maintaining a full knowledge of client products and services
  • manage customers’ accounts

Candidate profile

Your Profile:

  • native or close to native command of SWEDISH / NORWEGIAN / FINNISH
  • excellent command of ENGLISH
  • individuality, tact, and ability to work directly with international clients
  • very good communication and listening skills
  • client oriented person
  • good computer literacy


We offer:

  • Relocation packages – bonus for accommodation for the whole period while working in our company. We also provide support prior your arrival and during your start in TIE Romania, offering assistance in all the administrative steps that need to be made by a foreigner coming to work in Romania.
  • International career – we offer regular training and international career opportunities
  • Amazing training & career development opportunities – brought to you by our global Learning & Development Team
  • Multilingual exposure – we serve international clients daily – join us and improve your spoken and written language skills with native speakers
  • Positive environment – we care about the well-being of our employees, invest in their development, encourage fun and team building initiatives
  • Community projects – we run CSR (Corporate Social Responsibility) events all year long. Make the world better, together with us!
  • Private medical insurance coverage – we work with one of the best suppliers, Regina Maria Medical Center
  • Meal tickets shall be granted monthly
  • Special discounts provided by our partners in different industries (Banking, Telecom, Gym & Fitness)
Added:04-01-2016 Expire:01-03-2016
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TELUS International Europe Romania is among the "Most Loved Employers" in the BPO sector according to the Inspire Group and Mercury Research.

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If you’re looking for a great career and a place to shine, join the TELUS International family. We’re a different kind of BPO and it shows. See for yourself.

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Team member quote

"I’m really happy that I can be part of this company. That I can help other people, that I can support them when they have problems and that we can find solutions together. In the end, we are all happy!"

Customer support agent