Contact - TELUS International Europe

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  • Let’s get in touch

    Provide us with information about your company and your inquiry. We’ll get back to you within 48 business hours to discuss your requirements.

    More about us:

    TELUS International Europe is a leading European provider of multilingual contact center and BPO solutions. The company serves its clients in over 30 languages including English, French, German, Italian and Spanish. Our unique multilingual delivery model offers “One Stop Shop” services while our process intelligence culture makes us a preferred multilingual partner for some of the world’s largest brands.

    We are specialized in multilingual customer interaction projects in the following verticals: Travel & Leisure, Retail & E-commerce, IT & Telecom, Financial services, Pharma & Healthcare services and Games.

    We provide global delivery with local expertise: extensive industry knowledge combined with regional awareness! The processes that we handle range from:

    • Contact center BPO

      • Social media services
      • Multilingual, multichannel customer support
      • Customer acquisition and loyalty programs
      • Back-office support activities
    • ITO Services

      • Help desk services
      • IT infrastructure and database administration
      • Application development
    • Risk management
    • Finance and accounting

    Connect with us! We’ll help you understand the benefits of working with the most highly engaged global workforce in the BPO industry.

    More about you:

  • We are everywhere

      Bulgaria HQ

    • European Trade Center
      Building B, floor 2
      115K, Tsarigradsko Chaussee Blvd
      1784 Sofia, Bulgaria
      T: +359 2 931 73 30/31
      F: +359 2 931 73 75

      Romania HQ

    • AFI PARK 3
      Vasile Milea boulevard number 4G
      6th district
      T: +40 741 063 174
      F: +40 31 423 02 95

      United Kingdom HQ

    • United Kingdom Headquarters
    • TELUS Communications UK Ltd
      Suite 8N-D
      Trafford House
      Old Trafford
      M32 0RS
      + 44 (0) 1543 461632




Did you know?

In addition to our Six Sigma focus, our commitment to best practices includes ITIL V3 compliance and ISO 20000:2011 certification.

Working at TELUS

If you’re looking for a great career and a place to shine, join the TELUS International family. We’re a different kind of BPO and it shows. See for yourself.

Find a great job now

Team member quote

“We consider our client a partner. As a result, we’re always looking for ways to improve the game. We proactively share our analysis on CSAT, player feedback and client policies. Significant changes have been made as a result of our input.”

TELUS International operations team member