Changing the Game with Player Support - TELUS International Europe

We use cookies to ensure you get the best experience on our website. By continuing to browse our site you are agreeing to our use of cookies. Read more

Accept
  • Changing the Game with Player Support

    In our last couple of posts we’ve been focusing on customer support (player support) in the interactive entertainment industry. We already covered the topics of the potential benefits of implementing customer support for gamers, the best practices on implementing it and measuring customer (player) satisfaction. Now to give you the big picture on the topic we want to point your attention to a whitepaper giving detailed and thorough information on the topic of customer support in the gaming industry.

    The whitepaper provides deep examination of how a well-structured customer service plan for player support can directly impact the bottom line as well as best practices to consider along the way.

    Download the free whitepaper and learn more about:

    – Top reasons to consider a customer support strategy

    – Customer service tactics to unlock value

    – Measuring success



Did you know?

TELUS International Europe Romania is among the "Most Loved Employers" in the BPO sector according to the Inspire Group and Mercury Research.

Working at TELUS

If you’re looking for a great career and a place to shine, join the TELUS International family. We’re a different kind of BPO and it shows. See for yourself.

Find a great job now

Team member quote

“We consider our client a partner. As a result, we’re always looking for ways to improve the game. We proactively share our analysis on CSAT, player feedback and client policies. Significant changes have been made as a result of our input.”

TELUS International operations team member