Back-office support

Interested in making a difference behind the scenes?

Interested in making a difference behind the scenes?

We offer a range of non-voice positions dedicated to streamlining our clients business and their customer management needs. Our team members take care of the backend work including order processing, account maintenance, program analysis, and more – so that our clients can focus on their core business.

Think back-office support isn’t exciting, rewarding and challenging? Think again –after all, it’s the back-office tasks that keep a company running. You’ll help us reinvent backend work across diverse customer administration needs. You’ll look for ways to make our clients business’ run more smoothly, efficiently and cost-effectively.

  • Team member quote

    "As the name already says, TELUS International is international. For me, it breaks down the borders with your colleagues and your work."

    Support agent

  • Team member quote

    "With almost 70% of our managers Six Sigma trained, analytics is part of our client engagement process; it’s not just reserved for add-ons and special projects."

    TELUS International operations team member

Why join our team?

  • Focus on improving key areas of our clients’ business
  • Use your problem-solving skills for business impact
  • Join one of the most engaged teams in the BPO industry
  • Work for leading brands across numerous industries
  • Access our unique benefits designed to promote a healthy and happy workplace

Want to join us? Check out the open positions here!

 What’s a typical day like @ TELUS International Europe? See for yourself!

Did you know?

In addition to our Six Sigma focus, our commitment to best practices includes ITIL V3 compliance and ISO 20000:2011 certification.

Working at TELUS

If you’re looking for a great career and a place to shine, join the TELUS International family. We’re a different kind of BPO and it shows. See for yourself.

Find a great job now

Team member quote

"For me, working at TELUS International means helping people in my own language and in their own language – and it allows me to live abroad. It’s the total package!"

Customer support agent