Work at TELUS International

Agent Servicii Clienti (perioada determinata 3 luni) – limba ROMANA

Craiova, Romania

Job description

Responsabilitati:
– Interactionarea in mod curent cu clientii prin intermediul telefonului
– Promovarea produselor si serviciilor
– Asigurarea intelegerii corecte de catre client a informatiilor despre produse si oferire de informatii suplimentare despre respectivele produse
– Ascultarea atenta a nevoilor clientului, intelegerea nevoilor si empatizarea cu acestea
– Pastrarea confidentialitatii informatiilor

Candidate profile

Trimite-ne CVul daca ai:
– Capacitate foarte buna de comunicare si relationare
– Rapiditate in actiune, personalitate energica, gandire pozitiva, amabilitate si eficienta
– Capacitatea de a lucra in echipa
– Experienta in domeniul de call center (este un avantaj)

Benefits

Oferta (bonusuri, beneficii):
Mediu de lucru pozitiv – ne pasa de bunastarea colegilor nostri, investim in dezvoltarea lor, incurajam distractia si team building-urile
Proiecte comunitare – vom rula evenimente pe tot parcursul anului
Asigurare medicala privata
Tichete de masa
Reduceri speciale oferite de partenerii nostri din diferite industrii (Banking, Telecom, Gym & Fitness)

Added:19-02-2016 Expire:11-03-2016
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Team member quote

"Our move to TELUS International was carefully looked after by the Transitions Team. We felt confident that all aspects of our Care Operations were taken into consideration. TELUS has been offering great service since we launched and will be instrumental as we grow our business."

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