Work at TELUS International

Agent Servicii Clienti (perioada determinata 3 luni) – limba ROMANA

Craiova, Romania

Job description

Responsabilitati:
– Interactionarea in mod curent cu clientii prin intermediul telefonului
– Promovarea produselor si serviciilor
– Asigurarea intelegerii corecte de catre client a informatiilor despre produse si oferire de informatii suplimentare despre respectivele produse
– Ascultarea atenta a nevoilor clientului, intelegerea nevoilor si empatizarea cu acestea
– Pastrarea confidentialitatii informatiilor

Candidate profile

Trimite-ne CVul daca ai:
– Capacitate foarte buna de comunicare si relationare
– Rapiditate in actiune, personalitate energica, gandire pozitiva, amabilitate si eficienta
– Capacitatea de a lucra in echipa
– Experienta in domeniul de call center (este un avantaj)

Benefits

Oferta (bonusuri, beneficii):
Mediu de lucru pozitiv – ne pasa de bunastarea colegilor nostri, investim in dezvoltarea lor, incurajam distractia si team building-urile
Proiecte comunitare – vom rula evenimente pe tot parcursul anului
Asigurare medicala privata
Tichete de masa
Reduceri speciale oferite de partenerii nostri din diferite industrii (Banking, Telecom, Gym & Fitness)

Added:19-02-2016 Expire:11-03-2016
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Did you know?

At the “Happiness & Wellbeing Awards” in Romania, TELUS International was recognized for promoting wellbeing in an outside of the workplace.

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Team member quote

"I’m really happy that I can be part of this company. That I can help other people, that I can support them when they have problems and that we can find solutions together. In the end, we are all happy!"

Andreja
Customer support agent