Resources Library
  • Resources library

    For our clients, our staff and our processes

    Would you like more practical information about our approach and how we have overcome challenges and turned them into opportunities? Or maybe you are looking for development ideas for your business? Dive into our collection of valuable articles and find unexpected solutions and even more reasons why TELUS International Europe is a market leader…

Did you know?

In addition to our Six Sigma focus, our commitment to best practices includes ITIL V3 compliance and ISO 20000:2011 certification.

Working at TELUS

If you’re looking for a great career and a place to shine, join the TELUS International family. We’re a different kind of BPO and it shows. See for yourself.

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Team member quote

“We consider our client a partner. As a result, we’re always looking for ways to improve the game. We proactively share our analysis on CSAT, player feedback and client policies. Significant changes have been made as a result of our input.”

TELUS International operations team member