Work at TELUS International
League of Legends Player Support Specialist with Spanish and English
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer.
Excellent SPANISH language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices.
Player empathy person. As a player you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation.
Understanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience.
Stable job and career development opportunities
Special Discounts & Offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral Bonuses
We care about the well–being of our employees, invest in their future growth, encourage fun and team building initiatives!
It sounds like the perfect job for YOU, SEND us your CV!