Proudly launching the TELUS International Europe Community Board to support charities in Bulgaria and Romania
June 10, 2015
By Desislava Rangelova
What is a Community Board?
The Board focuses on providing a way to review charitable funding applications from local non-government organizations and providing funding to local grassroots organizations. This ensures that not a penny or an hour of volunteer time is wasted.
The board simultaneously creates champions in Corporate Social Responsibility (CSR) and empowers volunteerism, while solidifying TELUS International’s reputation as a caring and innovative company. In total, the Board will distribute up to €74,000 (CAD$100,000) annually to local non-profit organizations, beginning in 2015 and continuing every year thereafter.
The members of the Community Board are Levon Hampartzoumian, CEO and Chairman of MB of UniCredit Bulbank (chair of the Community Board), Elvin Guri, CEO River Styxx Capital and founder of the charity campaign “Together in class”, Maggie Maleeva, formal tennis player and founder of Gorichka.bg, Silva Zurleva, Board Member, NTV, Neli Radeva – Founder & President of I Can Too Foundation and some TELUS International leaders.
“As Chair of the new TELUS International Europe Community Board, I am truly honored to have the opportunity to lead the Board to enable important community projects. I am confident that my experience will help in the selection of recipients and my financial background will be beneficial in the efficient allocation of resources,” Levon Hampartzoumian, CEO and Chairman of MB of UniCredit Bulbank, said.
Working together effectively. Why this matters to our local communities?
In order to smooth the process of finding and aiding non-profits, and as a fundamental part of this corporate social responsibility initiative, TIE will work in partnership with the local and state authorities, and non-government organizations (NGOs) such as The Bulgarian Donors’ Forum (BDF) and Bulgarian Charities Aid Foundation. This promotes communication between multiple organizations, allowing funds and volunteer time to be distributed most effectively.
Some of the areas that have been considered include Healthcare, Education, and the Environment. In particular, the programs that the Board is considering will advance research, disease prevention and patient care; promote diversity and cultural awareness to develop creativity, independent thinking and technical skills; and promote the preservation and conservation of natural resources, along with education on their benefit to society. Often, not enough effort and attention is paid to these areas by different firms with enough resources to help, so these endeavors will allow NGO that have been struggling to create lasting change achieve their goals.
In order to assure that all non-profits are given an equal opportunity in the selection process, board-members with conflicts of interest simply forgo the right to vote on the organizations that they are a part of.
Helping all over the world
Since 2005, TELUS has created such community boards all over the world. Locations vary from El Salvador to the Philippines to Montreal. Over 3,700 projects have been supported and $47.05 million has been contributed to grassroots organizations. That’s a lot of positive change and a lot of lives changed for the better.
One past project has allowed a six-year-old boy with Cerebral Palsy to speak using the most cutting edge technology available. Another, has created promising opportunities for high school graduates with developmental disabilities, where previously they didn’t have many options.
With efforts like these, TELUS International Europe will soon promote many changes for the better right here in our own backyard.
Desislava Rangelova is CSR, Brand and PR Manager at TELUS International Europe
A tremendous customer service opportunity has emerged with the adoption of social media by consumers and the ability for companies to effectively listen to and track conversations about their brands. At TELUS International Europe we call this activity “social care,” and it’s defined as the efforts employees make through social media to care for customers.