TELUS International Europe will be participating at the World’s Largest Gaming Event | TELUS International Europe Blog
  • TELUS International Europe will be participating at the World’s Largest Gaming Event

    TELUS International Europe will be participating at the annual Gamescom event, the world’s biggest trade fair for interactive games and entertainment. The fair will take place from August 21st to 25th, 2013 in Cologne, Germany.gamescom

    Gamescom is the central platform for the European computer and video game industry and is the largest trade fair for interactive entertainment in the world. It unites the industry, trade and media and offers an ideal setting for establishing and maintaining business contacts.

    Gamescom is the central platform for the European computer and video game industry and is the largest trade fair for interactive entertainment in the world. It unites the industry, trade and media and offers an ideal setting for establishing and maintaining business contacts.

    As an expert in providing customer support for players, our representatives at the event Mr. Philippe Ougrinov, VP Sales and Marketing, Mr. Stefan Abadzhiev, Sales Manager and Mrs. Vanya Nikova, Sales Representative, will be sharing insights and best practices with industry leading gaming companies on the topic of potential benefits of introducing customer support for gamers and best practices for implementing it.

    TELUS International Europe has a solid experience in providing customer support for players as our gaming industry clients are US based gaming giants one with 32.5 million player base and the other with a player base of over 168 million monthly active users. We provide scalable, multilingual cost-optimized solution with regards to game support. As TELUS International Europe is now part of TELUS International – the world’s largest provider of social gaming support with 2,400 team members supporting 300 million monthly active users in more than 30 languages—we are positioned as experts and thought leaders in providing customer support for companies in the gaming industry.

    The central theme of this year’s Gamescom event will be “next generation of gaming” and pioneering mega trends in the digital games sector emphasizing that digital games are currently undergoing an extensive process of change.

    One of the organizers of the event, Dr. Maximilian Schenk, Managing Director of the BIU Federal Association of Interactive Entertainment Software e. V, expect a lot from this year’s event: “2013 is going to be one of the strongest years for the gamescom, both from the point of view of the consumers and from the perspective of the games industry.”

    As a global contact center outsourcer, TELUS International Europe is committed to operational excellence and professional contact center staff that delivers a more efficient, higher quality membership service, technical support, and sales support, enabling our clients to accomplish their business goals.

    To find out more about TELUS International Europe’s participation at the event click here

     


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