“The company recognizes team members as one of its main assets and as the face of the business. Our team members are motivated to improve their skills through different training programs because only well trained and highly motivated team members can make the customers happy.
The company’s caring culture and the philosophy “We give where we live” makes TELUS International really different from its competitors. The commitment to invest in our people and to work together as a team to help the community fosters a sense of team spirit and makes for a great working atmosphere.”
We know how to play, but we also know how to take care of other players. Helping other players level-up in the game and drive amazing player support experiences is our mission, and it is rewarded. Players respect other players, especially ones that take the time to care. And studios respect us, even asking us to share player feedback directly with their developers. This means you can actually help shape and improve your favorite games!
Team member quote
“Most of our games service reps are Gen Y – which means we focus on keeping them engaged with our unique, fun, democratic culture. We have to think and act like a games company – or our best talent would leave.”
Team member quote
“We consider our client a partner. As a result, we’re always looking for ways to improve the game. We proactively share our analysis on CSAT, player feedback and client policies. Significant changes have been made as a result of our input.”
Why join our games support practice?
- Get paid to play your favorite games. How cool is that?
- Work for some of the biggest names in the video and mobile games business
- Maintain your games skills by practicing and playing during your shift
- Provide feedback to developers to improve the games you love
If you are true gamer, you belong with us. Check out the open positions here!