- Infographic: Shaping the Next Generation of Customer Expericence: Insights & Trends in E-Commerce http://t.co/DIwyHDkkvD
TELUS International Europe is a leading European provider of multilingual contact center and business process outsourcing solutions and a proud member of the TELUS International family.
We are a multilingual customer interaction and BPO provider meeting the customer care needs of some of the world’s largest and most respected brands.
Multilingual, multichannel customer support
Customer acquisition & loyalty program/s
Back-office support activities
Transaction monitoring & fraud detection
Charge-back and dispute management
Help desk services
IT infrastructure & database administration
Business systems integration
Six Sigma expertise
Social media monitoring & analysis
Social media engagement
“30+ ways to say we care” is one of our favorite sayings at TELUS International Europe. It’s also a fact, as we serve our clients in more than 30 languages.
Romanians and Bulgarians have a natural talent for speaking foreign languages fluently. Their skills, along with a strong work ethic and friendly approach to customer care, have helped establish their countries as major multilingual BPO and call center hubs.
We have acquired extensive know-how and industry expertise across six major industries:
Support your customers worldwide at lower costs.
Get a faster response time and increased client conversion rate.
Ensure faster market penetration, the improvement of service quality and reduction of operational costs.
Attract, convert and retain customers.
Build customer loyalty with our reliable, high quality global services.
We take care of your players, while you take care of building amazing games.
Stay tuned in to what’s happening at TELUS International Europe with the TELUS International Europe blog, industry reports, white papers and other publications.
July 1, 2015 By Gregoire Vigroux TELUS International Europe is happy to announce and invite [...]
June 24, 2015 By Andreea Nicolescu Congrats to our team members! It is a fact! Our team in [...]
June 17, 2015 By Luisa Grigore From North America, to Central America, from Asia to Europe, our [...]
Unfolding the future of the contact center outsourcing industry. Five ways it will be different.
How do engaged employees behave differently than disengaged employees? Check out our new Infographic!
Frost & Sullivan recently spoke with members of TELUS International, a global BPO provider, [...]
June 8, 2015 More than 350 TELUS International Еurope volunteers renovated the “136 School” in [...]
June 2, 2015 TELUS International Europe launches the TELUS International Europe Community [...]
On March 24th and 25th, 2015 TELUS International Europe will attend the Internet World Fair in [...]
On-point info for on-point people!
Because an image is worth a thousand words.
TELUS Day Of Giving, Bulgaria - 2014
TELUS Day Of Giving, Romania - 2014
TELUS Day Of Giving, Romania - 2013