- Find out the 5 key insights on unleashing the potential of Gen Y in customer service in our whitepaper http://t.co/MP1L5GKjdV #geny
TELUS International Europe is a leading European provider of multilingual contact center and business process outsourcing solutions and a proud member of the TELUS International family.
We are a multilingual customer interaction and BPO provider meeting the customer care needs of some of the world’s largest and most respected brands.
Multilingual, multichannel customer support
Customer acquisition & loyalty program/s
Back-office support activities
Transaction monitoring & fraud detection
Charge-back and dispute management
Help desk services
IT infrastructure & database administration
Business systems integration
Six Sigma expertise
Social media monitoring & analysis
Social media engagement
“30+ ways to say we care” is one of our favorite sayings at TELUS International Europe. It’s also a fact, as we serve our clients in more than 30 languages.
Romanians and Bulgarians have a natural talent for speaking foreign languages fluently. Their skills, along with a strong work ethic and friendly approach to customer care, have helped establish their countries as major multilingual BPO and call center hubs.
We have acquired extensive know-how and industry expertise across six major industries:
Support your customers worldwide at lower costs.
Get a faster response time and increased client conversion rate.
Ensure faster market penetration, the improvement of service quality and reduction of operational costs.
Attract, convert and retain customers.
Build customer loyalty with our reliable, high quality global services.
We take care of your players, while you take care of building amazing games.
Stay tuned in to what’s happening at TELUS International Europe with the TELUS International Europe blog, industry reports, white papers and other publications.
September 25, 2015 By Luisa Grigore The TELUS Days of Giving are not only the most impactful, [...]
September 24, 2015 By Stefaniya Duncheva We are excited to have held our second annual TELUS [...]
September 3, 2015 By Desislava Rangelova TELUS International Europe, a leading outsourcing [...]
Please note: The content is in German
Romania’s reputation as an attractive outsourcing destination is on the rise.
Please note: The content is in French
September 5, 2015 TELUS International Еurope invests over €40,000 to renovate the Louis Braille [...]
June 8, 2015 More than 350 TELUS International Еurope volunteers renovated the “136 School” in [...]
June 2, 2015 TELUS International Europe launches the TELUS International Europe Community [...]
On-point info for on-point people!
Because an image is worth a thousand words.
TELUS Day Of Giving, Romania - 2015
TELUS Day Of Giving, Romania - 2014
TELUS Day Of Giving, Romania - 2013