- It’s different here at TELUS International, and we’d like to show you how! Take a virtual site tour at our offices! https://t.co/rWlIWWaKPy
TELUS International Europe is a premium European provider of multilingual contact center and business process outsourcing solutions and a proud member of the TELUS International family.
We are a multilingual customer interaction and BPO provider meeting the customer care needs of some of the world’s largest and most respected brands.
Multilingual, multichannel customer support
Customer acquisition & loyalty program/s
Back-office support activities
Transaction monitoring & fraud detection
Charge-back and dispute management
Help desk services
IT infrastructure & database administration
Business systems integration
Six Sigma expertise
Social media monitoring & analysis
Social media engagement
“30+ ways to say we care” is one of our favorite sayings at TELUS International Europe. It’s also a fact, as we serve our clients in more than 30 languages.
Romanians and Bulgarians have a natural talent for speaking foreign languages fluently. Their skills, along with a strong work ethic and friendly approach to customer care, have helped establish their countries as major multilingual BPO and call center hubs.
We have acquired extensive know-how and industry expertise across six major industries:
Support your customers worldwide at lower costs.
Get a faster response time and increased client conversion rate.
Ensure faster market penetration, the improvement of service quality and reduction of operational costs.
Attract, convert and retain customers.
Build customer loyalty with our reliable, high quality global services.
We take care of your players, while you take care of building amazing games.
Stay tuned in to what’s happening at TELUS International Europe with the TELUS International Europe blog, industry reports, white papers and other publications.
February 4, 2016 By Boriana Dimitrova In January the leading global management consulting firm [...]
January 27, 2016 By Gemma Baker Note: This is a guest post by Gemma Baker, Marketing Executive [...]
January 20, 2015 By Grégoire Vigroux At TELUS International, we love making videos! Videos are [...]
Please note: The content is in German
Romania’s reputation as an attractive outsourcing destination is on the rise.
Please note: The content is in French
September 5, 2015 TELUS International Europe invests over €40,000 to renovate the Louis Braille [...]
June 8, 2015 More than 350 TELUS International Europe volunteers renovated the “136 School” in [...]
June 2, 2015 TELUS International Europe launches the TELUS International Europe Community [...]
On-point info for on-point people!
Because an image is worth a thousand words.
Virtual Site Tour: Europe
TELUS Day Of Giving, Romania - 2015
TELUS Day Of Giving, Bulgaria - 2015